One of the many benefits included in your CTR membership is the Tech Helpline, which is a service that provides technical support for you wherever you are: at home, in the office or on the road. You can receive technical assistance for your devices (PC, laptop, tablet) as well as web applications, printers, networking issues and more!
Call: (888) 509-9540
Email: support@techhelpline.com
Chat: chat.techhelpline.com
Hours (Eastern Time):
Monday-Friday: 9am-8pm; Saturday & Sunday: 9am-5pm
- There is no limit to the number of times you can call for support.
- Your assistants can call on your behalf.
- There are no additional costs or hidden fees.
- Assistance is available in English and Spanish.
Your CTR membership will be verified each time you call.
Note: the Tech Helpline is not designed for support of SmartMLS products (connectMLS, Matrix, etc.). For assistance with MLS products and services, please reach out directly to SmartMLS: support@smartmls.com or (203) 750-6000.
Visit their webpage (www.ctrealtors.com/tech-helpline) for more information.
This brief video provides an overview of the Tech Helpline:
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